Returns are accepted on faulty items only within 14 days of receipt, and we will only exchange faulty items for a like for like item, and not for alternatives. All returns must be agreed in advance, and a returns number issued.
Please note: When returning item(s), the sender is responsible for any costs incurred.
No refunds will be given unless the goods do not comply with the Sale of Goods Act.
PLEASE NOTE: For Health and Safety reasons we do not accept any Open Adult Toys/Lingerie, This does not affect your Statuary rights. Call for details.